What vehicles are available?

Currently we provide SUVs, estate cars and hatchbacks. Larger 9-seat vehicles are not currently part of our fleet however bookings of multiple cars can be made on our app by selecting the number of passengers that are in your party. 4 ppl - 1 car. 5 ppl - 2 cars. 9 ppl - 3 cars.

For many airport journeys, an SUV or estate vehicle is typically used. As a guide, 4 passengers with 1 suitcase and 1 backpack each would usually make a full car. If you have extra luggage, bulky items, mobility equipment, or any unusual item, please contact Woodham Taxi before booking so we can assess the correct vehicle. We do not transport large or heavy furniture, and all vehicle doors must be able to close fully before departure.

Woodham Taxi monitors the flight number supplied for airport collections. Please provide your flight number in the “Additional Info” section when placing your airport transfer booking to help avoid unnecessary pickup delays. Once you have landed, cleared passport control, collected your luggage, and are ready for collection, call 0333 00 66 331 so your driver can meet you at the airport’s designated pickup area.

Please tell Woodham Taxi about any accessibility needs, mobility equipment, extra luggage, or unusual pickup requirements before booking. Use the booking app to enter passengers, suitcases, foldable walkers or wheelchairs, and non-foldable walkers or wheelchairs before requesting a taxi. If your driver needs to park or meet you in a specific place, add this in “Additional Info” before requesting the taxi. Journey acceptance depends on vehicle suitability, available space, and whether the booking requirements can be safely met.

Cookies Policy | Woodham Taxi

Cookies Policy

Effective date: 28 April 2026

1. Introduction

This Cookies Policy explains how WOODHAM TAXI LTD (“Woodham Taxi”, “we”, “us”, “our”) uses cookies and similar technologies on woodhamtaxi.co.uk, the Woodham Taxi customer app, and any related Woodham Taxi web pages or app surfaces we control.

This policy should be read alongside our Privacy & Data Policy.

2. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember information about your visit, improve performance, support security, and enable certain features.

Similar technologies may include local storage, session storage, software development kits, pixels, tags, scripts, device identifiers, app storage, browser storage, caching tools, or other technologies that store information on your device or access information already stored on your device.

In this policy, “cookies” includes cookies and similar technologies unless the context says otherwise.

3. Where This Policy Applies

This policy applies to woodhamtaxi.co.uk, related Woodham Taxi web pages we control, the Woodham Taxi customer app where app storage or similar technologies are used, and booking, account, payment, support or information pages operated by Woodham Taxi.

Third-party websites, platforms, payment services, app stores, sign-in providers and mapping providers may use their own cookies or similar technologies under their own policies.

4. How We Use Cookies

We may use cookies and similar technologies to make our website and app work properly, keep our services secure, remember settings and preferences, support navigation and forms, support sign-in and booking flows, understand usage, monitor performance, diagnose errors, protect against fraud and misuse, and comply with legal, operational, payment, security and record-keeping obligations.

We do not use cookies to sell your personal data.

5. Types of Cookies We May Use

a. Strictly necessary cookies and technologies

These are required for the website, app or requested service to operate properly.

They may be used for page navigation, security, fraud prevention, account sign-in, session management, booking flow functionality, payment flow support, load balancing, network management, remembering privacy or cookie choices, and protecting forms and systems from misuse.

Because these cookies are necessary for the service to function or for a service you have requested, they do not usually require consent under applicable cookie rules.

b. Functional cookies and technologies

These help the website or app remember choices you make, such as preferences, settings or saved options.

Where these are not strictly necessary, we will ask for consent where required by law.

c. Analytics and performance cookies

These help us understand how visitors use the website or app, such as which pages are visited, whether errors occur, how users move around the service, and how the service performs.

Where required by law, we will ask for consent before using analytics or performance cookies that are not exempt.

d. Security, fraud-prevention and diagnostic technologies

These may help us detect suspicious activity, prevent misuse, protect accounts, secure booking and payment flows, diagnose technical issues, and maintain service reliability.

e. Payment, sign-in, maps and booking support technologies

Some parts of the service may rely on providers that help with secure payment processing, Google Sign-In or Sign in with Apple, map display, address lookup, route or distance calculation, booking confirmation, customer support, and app or website reliability.

These providers may use their own cookies or similar technologies when their services are loaded or used.

6. Third-Party Cookies and Services

Our website or app may use or link to third-party services, including payment providers, sign-in providers, mapping and address providers, hosting and cloud providers, analytics and monitoring providers, communication and notification providers, embedded content providers, social media or external link providers.

Those third parties may set or read their own cookies or similar technologies. We do not control third-party cookies set by external services.

7. Legal Basis and Consent

Strictly necessary cookies and similar technologies may be used without consent where they are required to provide the website, app or service you have requested, or where another lawful exemption applies.

For optional cookies and similar technologies, including certain analytics, performance, preference, marketing or non-essential technologies, we will ask for consent where required by law.

Where we rely on consent, you can withdraw or change your consent at any time using any cookie preference tool we provide, your browser settings, device settings, app settings, or by contacting us where appropriate.

8. Managing Cookies

You can control or disable many cookies through your browser settings.

Most browsers allow you to view stored cookies, block cookies, delete cookies, clear browsing data, block third-party cookies, and control site permissions.

You may also be able to control app permissions, location access, notification permissions, device identifiers and similar settings through your device or operating system settings.

Blocking or deleting strictly necessary cookies may cause parts of the website, app, booking flow, account flow or payment flow to stop working properly.

9. App Storage and Device Permissions

The Woodham Taxi customer app may use app storage, browser storage, device permissions or similar technologies to support account access, booking flow, location permission handling, notification settings, payment flow, security, diagnostics and app functionality.

Device permissions, such as location or notifications, are usually controlled through your device operating system or browser settings.

10. Location, Maps and Payment Services

Where you use map, address, route, location or payment features, third-party providers may process information needed to provide those services.

Map or address providers may process location, address, route or device information. Payment providers may process payment, device, fraud-prevention or transaction information. Sign-in providers may process authentication and account information.

11. Marketing Cookies

We do not currently describe any advertising or cross-site marketing cookie use as essential.

If we introduce optional marketing, advertising, remarketing, profiling or cross-site tracking cookies in future, we will ask for consent where required by law and provide relevant information about those technologies.

12. How Long Cookies Last

Cookies may be session cookies, persistent cookies, local storage, or app storage. The lifespan of each cookie or similar technology depends on its purpose and provider.

Where a cookie preference tool is available, it may provide more detail about specific cookies and retention periods.

13. Updates to Cookies and Technologies

The cookies and similar technologies used by our website or app may change as we maintain, secure, improve or update the service.

Where required, we will update this policy, refresh cookie information, or ask for fresh consent if our use of optional cookies or similar technologies materially changes.

14. Changes to This Policy

We may update this Cookies Policy from time to time. The latest version published on our website will apply from its stated effective date.

15. Contact Us

WOODHAM TAXI LTD

Email: info@woodhamtaxi.co.uk

Telephone: 0333 00 66 331

Registered office: 9a Trinity Square, South Woodham Ferrers, Chelmsford, England, CM3 5JX